Banking

Breaking Down Barriers: Improving Access to Digital Banking for Non-English Speakers
April 19, 2023
Breaking Down Barriers: Improving Access to Digital Banking for Non-English Speakers
April 19, 2023

This amusing yet thought-provoking video highlights the consequences of providing banking services online exclusively in English for customers in

5 Ways Multilingual Chatbots and Voicebots are Transforming the Banking Industry
October 31, 2022
5 Ways Multilingual Chatbots and Voicebots are Transforming the Banking Industry
October 31, 2022

Almost every industry has been impacted by digital transformation as businesses strive to gain a competitive edge and meet shifting

How can Banks Enhance Trust in Customers with Banking Localisation?
September 30, 2022
How can Banks Enhance Trust in Customers with Banking Localisation?
September 30, 2022

Despite India's long history of financial inclusion initiatives, India has had limited success in attracting its most vulnerable citizens

Capturing Market Share With Strategic Localization
September 05, 2019
Capturing Market Share With Strategic Localization
September 05, 2019

Prioritizing Localization in 2019 If there’s one thing we’re grateful for in 2019, it’s the fact that

Educating India’s New Internet Users Better Through Language Localisation
August 29, 2019
Educating India’s New Internet Users Better Through Language Localisation
August 29, 2019

The Indian internet is growing at a rapid pace, spurred on by slashed data rates and cheaper handsets. Tens of

Localization of Receipts to Build Trust Among Indian Internet Users
April 30, 2019
Localization of Receipts to Build Trust Among Indian Internet Users
April 30, 2019

Did you ever imagine a day when a roadside vendor will also accept online payment? With the increased usage of

Banking Localization Part II - Localized Communication
April 16, 2019
Banking Localization Part II - Localized Communication
April 16, 2019

In our earlier blog, "Crucial Role of Localization in Financial Inclusion", we spoke about how banking platforms should be localized

Crucial Role of Language Localization in Financial Inclusion
April 09, 2019
Crucial Role of Language Localization in Financial Inclusion
April 09, 2019

Tens of millions of Indians are moving towards greater financial security, by making the transition from unbanked to banked. More

Payment Gateway in Local Language Leads to Higher Conversion
January 18, 2019
Payment Gateway in Local Language Leads to Higher Conversion
January 18, 2019

25% of Indian language internet users face difficulty in using English language payments interfaces, causing drop offs E-commerce platforms

Combating OTP Fraud With Localized Indic Communication
January 03, 2019
Combating OTP Fraud With Localized Indic Communication
January 03, 2019

Digital Banking & Language While banks use Indian languages offline, helping make banking services accessible to the common Indian, they

Indian Language Voice Chatbots & Digital Banking
December 04, 2018
Indian Language Voice Chatbots & Digital Banking
December 04, 2018

Bringing Digital Banking To The Unbanked Voice technology in Indian languages can play a key role in bringing digital banking

2017 In Language Technology – The Indian Internet’s Second Big Turning Point
December 28, 2017
2017 In Language Technology – The Indian Internet’s Second Big Turning Point
December 28, 2017

Even as 2017 draws to a close, the steady march of technology continues at brisk pace, ever gaining momentum.