
Breaking Down Barriers: Improving Access to Digital Banking for Non-English Speakers
This amusing yet thought-provoking video highlights the consequences of providing banking services online exclusively in English for customers in India who primarily speak other languages. https://youtu.be/4ky22mfOvsI

5 Ways Multilingual Chatbots and Voicebots are Transforming the Banking Industry
Almost every industry has been impacted by digital transformation as businesses strive to gain a competitive edge and meet shifting consumer demands. Conversational automation powered by multilingual voicebots

How can Banks Enhance Trust in Customers with Banking Localisation?
Despite India's long history of financial inclusion initiatives, India has had limited success in attracting its most vulnerable citizens (nearly 280 million) to use banks and financial services. 

Payment Gateway in Local Language Leads to Higher Conversion
25% of Indian language internet users face difficulty in using English language payments interfaces, causing drop offs E-commerce platforms have experienced wild popularity, allowing Indians all over the country