Season - 3
Of Digital Transformation & Innovation in Indian E-Commerce - T. Koshy, CEO, ONDC
[ 43:15 ]
ONDC (Open Network for Digital Commerce), a ‘democratised’ interoperable network wherein businesses sell products or services directly to the buyer, is touted to be the next big thing after UPI, and is expected to drastically change the digital commerce ecosystem of Bharat.
T. Koshy, CEO, ONDC takes us through the fascinating journey of the world’s first government-led initiative to level the playing field for every business regardless of scale and developed by getting together some of the brightest minds in India Inc. Listen to his conversation with host Arvind Pani, Co-Founder & CEO, Reverie Language Technologies along with Mayuresh Nirhali, Head Engineering, Reverie Language Technologies, who led Team Reverie on this ambitious project.
T.A.C - Making Ayurveda ‘Cool’
[ 34:51 ]
Money Talks – Bharat and its New ‘Bhasha’ of ‘Paisa’
[ 33:23 ]
Join us as we explore how Bharat is grappling with speaking this new Bhasha of Paisa.
Of Technology, Language Integration & Gen Next
[ 56:42 ]
‘Firestarters’ of Bharat D2C Biz Ecosystem – Vinay Singh, Partner, Fireside Ventures
Traversing ‘Dil’-Deep into Bharat Market : Deepali Naair, Director, Digital Sales JAPAC, IBM
Season - 2
Atmanirbhar Bharat-Part 2 : Vineet Rai, Chairman & Founder,Aavishkar Group & Nayan Kalnad, Founder & CEO, Avegen
Atmanirbhar Bharat-Part 1 : Vineet Rai, Chairman & Founder, Aavishkar Group & Nayan Kalnad, Founder & CEO, Avegen
In this first segment, Nayan and Vineet along with Arvind, probe the fascinating evolution of the Bharat startup ecosystem and its key challenges, the rising aspirations of a digitally empowered Bharat, and delve deep into the potency of digital adoption through the remarkable case study of Avegen.
How is Smytten Helping Brands to Woo Bharat Consumers? - Swagata Sarangi, Co-Founder, Smytten
[ 32:36 ]
What Will it Take To Make Bharat an Innovation Hub? -
Dr. Chintan Vaishnav, Mission Director for Atal Innovation Mission (AIM)
[ 49:30 ]
How is MissCallPay Enabling Bharat to Transact Using Feature Phones?
[ 32:21 ]
How did Cashfree Payments Disrupt the Payment Solutions Biz in India?
[ 26:09 ]
How did Cashfree disrupt the payment solutions space in India? How did it grow to be profitable in 2 years since its evolution as a payment gateway and has managed to stay profitable since the last four financial years with a growth of over 90-100% y-o-y? What key communication and digital strategies were tailored by Cashfree for tapping into Bharat?
Listen to Akash Sinha, Co-Founder and CEO of CashFree Payments in conversation with Arvind Pani, Co-founder & CEO, Reverie Language Technologies, as they discuss just what it takes to Build for Bharat.
How is Safalta bridging the skills and employability gap for Bharat.
[ 42:46 ]
How did Dukaan generate over 12 lac orders for Bharat merchants in 3 months? - Suumit Shah, Founder & CEO, Dukaan
[ 28:29 ]
How did Arya.ag crack the code of Profitability & Delivering Best Value?
[ 35:12 ]
Empowering the digital payment system in Bharat' - Paytm Money
[ 35:31 ]
Listen to Varun Sridhar, CEO of Paytm Money, in conversation with Arvind Pani, Co-Founder, and CEO, Reverie Language Technologies.
Season - 1
How to Democratise Digital Businesses Through Language Adoption?
In this special Season 1 wrap-up episode, Arvind Pani, Co-founder & CEO of Reverie Language Technologies and the show’s host, is joined by his partner, Vivekananda Pani, Co-founder & CTO, Reverie Language Technologies, as they minutely dissect key highlights of Arvind’s conversations with some of the most prominent voices in the Indian BFSI space.
Fuelling Digital. Empowering Bharat - Arpanarghya Saha, Chief Digital Officer, Nippon India Mutual Fund
Arpanarghya Saha, Chief Digital Officer, Nippon India Mutual Fund (NIMF) shares his first-hand experience on how the digital transformation program at NIMF focused on building a digital first approach, uncomplicating products for every customer, focusing on voice and language inclusion and establishing a digital centre of excellence, led NIMF to break new ground in the Indian mutual fund space.
Insuring A Better Tomorrow
Amit Malik, CEO & Managing Director at Aviva India shares his insights in this engaging conversation with host Arvind Pani, Co-Founder and CEO, Reverie Language Technologies.
Humanising Insurance for Bharat
On this episode, Sanjay Datta, Chief – Underwriting, Reinsurance, Claims & Actuarial, ICICI Lombard General Insurance Company, who was part of the start-up team at ICICI Lombard in 2001 and grew it to its current standing, joins our host Arvind Pani, Co-Founder & CEO, Reverie Language Technologies as they discuss varied facets of insurance within the India context, revelatory insights into user behaviour & perception and the role of technology and digital in servicing users in the heartlands of Bharat.
Enabling Bhasha Users to Go Cashless
[ 23:11 ]
Sowing Trust, Reaping Rewards [Part 2] - Shantanu Rege, Mahindra Rural Housing Finance
[ 28:00 ]
In the 2nd part of the ‘Sowing Trust, Reaping Rewards’ episode, Shantanu Rege, Chief Operating Officer, Mahindra Rural Housing Finance Ltd. (MRHFL), answers these questions and more during this heart-to-heart talk with Arvind Pani, Co-Founder, Reverie Language Technologies and the host of Building for Bharat.
Sowing Trust, Reaping Rewards [Part 1] - Shantanu Rege, Mahindra Rural Housing Finance
[ 22:00 ]
On this two-part episode of Building for Bharat, our guest shares his expert insights on just what it takes to build trust amongst rural customers. Our host Arvind Pani, Co-Founder & CEO of Reverie Language Technologies and Shantanu Rege have a heart-to-heart chat on how an NBFC can strive for profitability in an unfamiliar market with a whole host of challenges regarding tech adoption, language usage, trust in banking, and lack of documentation. And share their vision for a more equitable universe where financial inclusion and opportunities are extended to all Indians, regardless of geography.
Bharat Banking - Dil Se - Ratan Kesh, Axis Bank
[ 30:26 ]
Axis Bank, one of the front runners of the digital transformation wave in the Indian FinTech space offers customers an award-winning online banking experience, and the brand is one of the earliest adopters of Voice Technology. Its omni-channel approach to customer servicing, with active local-language support, has led to the bank expanding its user base. And since the pandemic, the brand has only accelerated its growth online, with 73% of its Axis Bank customers going digital, today.
In this episode, our guest Mr.Ratan Kesh is in conversation with show host, Mr. Arvind Pani of Reverie. Mr. Kesh speaks of how designing mobile-first digital journeys to engage with customers proved to be a game changer for Axis Bank. He talks about how they go about creating intuitive navigation on their award-winning app and shares strategies that enabled them to reduce the IVR journey time by 70% for greater customer satisfaction. He also talks about the importance of weaving in native languages into the mobile banking experience, and how crucial language support is to include more Bharat users into the fold, in this era of phygital banking.
Making Insurance More Inclusive - Dipu KV, Bajaj Allianz
[ 35:04 ]
Well, that’s exactly what millions of Indian users who navigate the world in their mother tongue go through when they interface with businesses, exclusively built with English speakers in mind. However, things are changing in the Indian digitalscape, thanks to brands like Bajaj Allianz GIC. Its crop insurance app Farmitra – which provides customised insurance solutions to its insured farmers across the country in their preferred language - won the EFMA-Accenture Global Award, last year.
On this launch episode of Building for Bharat, Mr. Arvind Pani is in conversation with Dipu KV, President & Head of Operations and Customer Service at Bajaj Allianz General Insurance Company.
Dipu KV has spearheaded a revolution by achieving an incredible 80% digital servicing rate across Bajaj Allianz, with a vision for change that predates the pandemic. Hear from this industry leader on what he thinks of Voice Technology and learn more about his idea for a humanistic AI-driven approach to serving customers. Get insights on delivering more personalized, language-aware experiences in your sector, to create true customer delight.