The Indian internet user base is set to cross the 500 million mark by 2021. 90% of the new wave of Indian internet users come from a non-English speaking background.
Out of these, millions are estimated to not have a bank account of their own. Build trust with these users by connecting with them in the language of their choice.
Empower your customer to use your online services
More than 60% of customers avoid using online services because they cannot engage with the available content in English. Empower your customers by offering online banking products and services in multiple languages.
Make them self-reliant in using banking services like opening an account online, making financial transactions, and using digital wallets, to name a few.
Adopt local language content across digital channels
Over 53% bank customers make a physical visit to a bank because they do not comprehend online customer service. Provide instant and accurate customer service using AI-enabled interactive voice suite and chatbots.
Resolving queries quickly in local languages enhances customer experience and helps build mutual trust.
Create language-inclusive communication channels
Many banks use local languages to advertise to potential customers on mass media, such as TV, radio, newspapers, and more. However, when it comes to online communication, they use English, which millions of regional-language users do not understand. Overcome this communication disconnect by making online experience equally inclusive & engaging by providing content in local languages.
Simplify online services to maximize reach
31% Indians do not take loans from banks because the paperwork is in English. Use local languages in digital as well as physical documents to ease banking services for the native language speaker.
Use our technology to convert data from English paperwork and forms into multiple languages to simplify banking for your customers.
Can’t find what you’re looking for?
We’re always looking for ways to make banking more localized. If you have a specific need, we can tailor our language solutions to fit your requirements.
“We have found it very useful and unique in many ways. It is a very good tool with an impressive UI. The NMT translation suggestions are mostly correct. The auto-suggestion option is great. Also, it keeps track of the work done by us which is really helpful.
Deepak Ramteke | Consultant | Word Publishing
“Good Translation management system and CAT tool for Indian Languages. It saves our post-processing and pre-processing time along with our QC effort. The TM matches work fine.”
“It is a very user-friendly platform to work with. I feel, Prabandhak is one of finest tools I have worked on. UI is very impressive. There are very few CAT tools that provide a keyboard or Indic language input within the site.”