voice-ai-agents-for-nbfc

Automate with Voice
AI -Up efficiency by
60%, Slash 90%
wait time.

Cut costs and boost recovery rates with Voice AI Agents tailored for lead qualification, debt collection, payment follow-Ups, and 24/7 customer service in Non-Banking Financial Companies.

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Phone No. *

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Designation

Monthly Support Ticket Volume

Lead Source

Powering over 1 Mn conversations monthly – Human-like; at 1/10th of the cost.

Listen to Conversational AI in Action

Credit Card Lead Gen

Payment Reminder

Launch Fast with Pre-Built Templates: Deploy rapidly using modular, pre-configured templates – aligned to your operational logic and built for seamless integration.

Smart Automated Workflows: From scheduling reminders to call transfers – automate processes that drive business impact.

Connect Seamlessly with 50+ Integrations: Plug into your CRM, telephony systems, calendars, knowledge resource and more effortlessly

Speak Your Customers Language: Voice AI Agent that understands Indian and global languages – with native fluency.

Deliver Consistency at Scale: Intelligent Voice AI Agents that never miss a beat ensuring accurate, responsive service every time

Powering over 1 Mn conversations monthly – Human-like; at 1/10th of the cost.

Listen to Conversational AI in Action

Credit Card Lead Gen

Payment Reminder

Launch Fast with Pre-Built Templates: Deploy rapidly using modular, pre-configured templates – aligned to your operational logic and built for seamless integration.

Smart Automated Workflows: From scheduling reminders to call transfers – automate processes that drive business impact.

Connect Seamlessly with 50+ Integrations: Plug into your CRM, telephony systems, calendars, knowledge resource and more effortlessly

Speak Your Customers Language: Voice AI Agent that understands Indian and global languages – with native fluency.

Deliver Consistency at Scale: Intelligent Voice AI Agents that never miss a beat ensuring accurate, responsive service every time

Why Choose Our Voice AI Agent?

ROI from Day Zero: Go live in just 14 days – not months. Experience results and payback almost immediately.

Higher Productivity, Lower Cost: No cap on concurrent calls. Eliminate peak-hour bottlenecks at 1/10th the cost of human agents.

Scalable & Language-Agnostic: Operate across India & Global with Hindi, English, and other language support – no extra charges or peak penalties.

Enterprise-Ready & Secure: Deploy with confidence – with automated QA, audit trails, and data privacy controls in place.

Insight-Driven Dashboard: Track performance, conversions, and campaign health with a real-time, actionable dashboard.

Why Choose Our Voice AI Agent?

ROI from Day Zero: Go live in just 14 days – not months. Experience results and payback almost immediately.

Higher Productivity, Lower Cost: No cap on concurrent calls. Eliminate peak-hour bottlenecks at 1/10th the cost of human agents.

Scalable & Language-Agnostic: Operate across India & Global with Hindi, English, and other language support – no extra charges or peak penalties.

Enterprise-Ready & Secure: Deploy with confidence – with automated QA, audit trails, and data privacy controls in place.

Insight-Driven Dashboard: Track performance, conversions, and campaign health with a real-time, actionable dashboard.

Use – Cases

Lead Qualification & Segmentation:

Engage prospective borrowers with intelligent, conversational flows that pre-screen applicants by age, income, and CIBIL score - around the clock. The Voice AI Agent asks tailored questions (e.g., “Can you confirm your monthly income?”) and instantly filters out unqualified profiles, passing only high-intent leads to your CRM. By automating this front-line interaction, you eliminate manual filtering, accelerate pipeline velocity, and ensure every lead meets your NBFC’s credit criteria before a human agent gets involved.

Debt Collection & EMI Reminders:

Proactively dial customers with due or overdue EMIs using natural dialogue that feels human. The Voice AI Agent initiates scripted, empathetic reminders (“Your EMI of ₹X was due on [date]. Would you like to pay now or reschedule?”) and offers self-service options for immediate payment or plan modification. If the customer opts for further assistance, the call seamlessly transfers to a human collector with full context. Automating these touchpoints boosts recovery rates, reduces agent burnout, and ensures consistent follow-up without manual intervention.

Upsell & Cross-Sell Campaigns:

Identify borrowers nearing loan maturity, prequalified for top-up loans, or eligible for ancillary products (e.g., insurance add-ons). The Voice AI Agent initiates contextual conversations - “We noticed you’ve been with us for 11 months. Would you like to explore a top-up loan at competitive rates?” - and captures intent data (interest, eligibility). Qualified prospects are then handed off to sales teams with detailed call summaries. This continuous, automated upsell engine drives higher customer lifetime value, improves product adoption, and reduces missed opportunities.

e-KYC & Onboarding Assistance:

Guide new customers through document submission and verification workflows entirely via voice prompts. From collecting Aadhaar details to verifying address proofs, the Voice AI Agent walks applicants through each step - “Please read aloud the number on your Aadhaar card” - and performs real-time data validation. Any discrepancies trigger clarifying questions or escalate to a verification specialist. This frictionless onboarding reduces drop-off rates, ensures RBI compliance (including pre-vendor policy reports), and delivers a seamless first-party experience without manual queueing.

Design. Deploy. Scale.

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