One purchase every 10 seconds. 20 searches per minute. 90% paperless transactions.
Arpanarghya Saha, Chief Digital Officer, Nippon India Mutual Fund (NIMF) shares his first-hand experience on how the digital transformation program at NIMF focused on building a digital first approach, uncomplicating products for every customer, focusing on voice and language inclusion and establishing a digital centre of excellence, led NIMF to break new ground in the Indian mutual fund space.