Personalize Digital Shopping Experiences with an Indian Language eStore

Customer Success through eCommerce Language Solutions

Customer Success stories

Enhancing eCommerce Experience for iOS Users: A Voice Search Success Story

The client faced a dilemma in providing voice search and assistance for English and Hindi users on their iOS eCommerce app, lacking built-in support. Seeking a solution, Reverie was approached for assistance.

Language-Powered E-commerce Trends: 2023-2028

Hyperlocal Hype
Hyperlocal Hype

In Indian e-commerce, hyperlocalisation surpasses the generic approach. Winning means communicating in various regional languages, tailoring experiences to specific areas, catering directly to local needs, preferences, and cultural nuances. This strategy establishes a profound connection with diverse customer bases, unlocking unparalleled market penetration and loyalty.


AI-driven chatbots and voice assistants equipped with Indian language capabilities revolutionize the shopping experience. Communicating in regional languages, these tools offer personalized assistance, making interactions more intuitive, convenient, and relatable. This technological advancement signifies the future landscape of e-commerce. 

From Assisted to Self-Serve
From Assisted to Self-Serve

Localized support and content act as a testament to understanding and respecting the diverse linguistic landscape of customers. This authenticity and relatability foster trust, elevating the conversion rates and nurturing long-term customer loyalty. Demonstrating an understanding of local languages enables the end customer to self-serve.

All the possibilities. All at one place

Get the full potential of your language investment today! Click on any use cases below to learn more about how you can develop solutions that help you reach your business goals.

Discover Reverie’s Indian language Solutions for eCommerce

What does language localisation mean for eCommerce?
Website & App Localisation

We’re talking about accurate localisation, translation, and adaptation of your e-commerce websites and apps. It’s the key to ensuring that your customers from different regions have a seamless shopping experience. When your website and app speak your customers’ language, it makes them feel at home and increases those conversions!

Omnichannel Indian Language Communication

Think email, newsletters, social media posts, mobile messages, and push notifications – all localized to align with cultural preferences. It’s the way to maximize customer engagement. Personalization is the name of the game. When you speak your customers’ language across all channels, it’s like inviting them over for a chat. Stronger relationships, higher engagement.

Video Localisation

Make e-commerce videos accessible in all languages with transcription, translation, and subtitling. It ensures a wider reach and resonance with diverse audiences. Native language videos are a powerful sales tool. When everyone understands your video content, it’s like reaching out to a bigger audience, which means more sales in your basket!

Multilingual Bot Builder

Imagine engaging your customers with multilingual chatbots and virtual assistants. They provide personalized support and assistance, enhancing customer interactions and user experience. It is where efficiency meets convenience. Routine inquiries are addressed in various Indian languages, making the shopping experience super smooth and user-friendly.  

Customer Support Localisation

Picture this – localized voice and chat support services. Your agents can now assist your customers in their preferred languages. It’s a trust and satisfaction booster! Happy customers mean loyal customers. This personal touch creates trust, and that trust converts to brand loyalty.

Multilingual Search Tools

Integrate multilingual search tools for improved relevancy and user experience on your e-commerce platform. It’s all about helping your customers find products more easily in their preferred languages. A happy customer is one who finds what they want quickly. When you make it easy for them to search in their preferred language, satisfaction soars.

Text-Based Content Adaptation

We’re talking about culturally tailoring your e-commerce marketing materials, product descriptions, and blog posts. It’s all about connecting effectively with diverse audiences. When your content resonates with different regions and cultures, you’re not just communicating; you’re engaging. Engagement leads to increased sales – it’s a win-win!

Why is language localisation important in eCommerce?
Expanded Market Reach

Offering multilingual support, eCommerce businesses can tap into new markets and demographics, thus expanding their reach and potentially accessing previously untapped customer segments.

Brand Loyalty

Loyalty stems from the personalized experience created through language localisation, which helps solidify your brand in their minds as a thoughtful and customer-centric entity.

User-Centric Experience

By presenting content, product descriptions, and services in their native language, it enhances accessibility, comprehension, and comfort during the browsing and purchasing process.

Improved SEO and Visibility

 Localized metatags influence search engine rankings. Targeting specific keywords in various languages increases the visibility of your website in different regions, boosting your chances of appearing in relevant search results.

Enhanced Engagement

A localized platform encourages users to engage more freely with your content, increasing their time spent on the site. This heightened engagement often translates into brand advocacy and higher conversion rates.

What’s included?
Swift Integration

Reverie offers a treasure trove of SDKs and libraries, making the incorporation of language solutions into your systems a breeze, ensuring a slick and effortless integration process.

Total Language Power

We’ve got your back in the language game. Reverie doesn’t just break language barriers; we’re here to supercharge your acquisition, engagement, and retention strategies, paving the way for long-term business supremacy.

Comprehensive Docs for the Win

Our detailed resources are your secret weapon for a no-hassle integration. They’ll save you time and resources, giving you that smooth, ultra-professional post-deployment experience.

Language Gurus on Your Side

Our team of language specialists is your elite squad, guiding you every step of the way. They ensure that your communication is not just on point but culturally relevant, creating that impactful, trendy edge that drives business success.

Deployment, Your Way

Choose your battlefield – cloud or on-premise. Reverie gives you the flexibility to tailor your language solutions to your exact requirements and preferences, ensuring a strategic edge.

Ensuring safety and security of corporate data

Reverie’s solutions safeguard corporate data through advanced encryption and sturdy security measures, providing defense against potential threats and breaches, and ensuring data remains confidential and secure.


Reverie employs state-of-the-art encryption techniques to shield sensitive corporate data from unauthorized access, guaranteeing its confidentiality.

Enterprise-Grade Data Security

Reverie delivers high-end data security tailored to the demands of large-scale enterprises, combining technology with rigorous protocols to safeguard valuable information from all potential risks.

Market-Leading Privacy Standards

Reverie sets the benchmark for privacy in the industry, adhering to and surpassing the most stringent privacy standards to ensure the utmost protection of sensitive data. Our commitment to privacy excellence sets us apart in the market, providing peace of mind in regards to data.

Jumpstart your localisation efforts with practical tips, tricks, and practices!

Take the Next Step Forward

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Explore further

Dive deeper into our offerings to discover the full range of possibilities available to you.

Reverie Language Technologies Limited, a leader in Indian language localisation and user engagement technology solutions for over a decade, is working towards a vision to create Language Equality on the Internet.

Reverie’s language practice is dedicated to helping clients future-proof their rapidly expanding content by combining cutting-edge technologies like Artificial Intelligence and Neural Machine Translation (NMT) with best-practice approaches for optimizing content and business processes.

Copyright © 2024 Reverie Language Technologies Limited All Rights Reserved. 


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