Make settlement of claims easier

Paperwork to settle claims is intimidating even to people who understand insurance terms in English. How difficult must it be for an Indian language user to comprehend it?

Using local languages builds trust and makes it easier for customers to understand insurance policies and settlement processes.

Reach out to a larger customer base

As per a study, the Indian internet user base will be the second largest in the world by 2021. Internet users in non-metro and rural regions have already surpassed the number of users in metro cities. This accounts for a large pool of potential customers for insurance companies. To sell your products, gain trust of these Indian language internet users by offering them information in their local language.

Easily onboard customers who rely on Indian languages

68% Indian internet users find services in their language more reliable than in English. Insurance documents could get confusing even for English speakers. Customising insurance documents in multiple languages can help keep the process transparent. Local language users can rely on your insurance company when you localise content to steer clear of misunderstandings.

Create brand awareness in local languages

70% Indian internet users access and rely on online services in their local language. Create engagement and marketing campaigns in local languages to reach out to the larger audiences.

Making your potential customer aware of your brand in their language builds trust faster.

Clarify doubts faster

Using our AI-enabled translation, transliteration and voice suite services, respond to your customers’ questions in their own language. Be it regarding the onboarding process, insurance details, premium due dates, or claim settlements—our services offer complete accuracy and speed in responding accurately to your customers in localised content.