Reverie Elevates a Leading Insurance Firm’s Website Capabilities with Indian Language Support

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About Client

A prominent insurance company, aimed to expand its website’s reach by accommodating multiple regional languages for a diverse customer base.

Challenge

The challenge involved enhancing the website’s multilingual capabilities while ensuring a seamless user experience across various languages.

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Solution

Reverie addressed the client’s existing localisation challenges that were related to traditional translation methods which impacted their SEO strategy, causing delays in market entry. Reverie resolved the issue at hand helping them deal with decreased customer satisfaction on their digital space through an automated website localisation and translation platform.

Reverie localized the website in six Indian languages (Hindi, Bengali, Marathi, Kannada, Malayalam, and Tamil) and ensured SEO-ready multilingual domains. Special attention was given to a customized language-change widgets, and innovative design adjustments to maintain consistent aesthetics across the website in Indian languages. 

Outcome

10

URLs Localised

6

Indian Languages

5

Faster TAT with Machine Translation

Reverie’s support improved customer engagement and ease of browsing. Reverie’s translation automation tool sped up the Indian language website launch (5 times faster), giving the client a competitive edge. Within 10 months, they saw over ‘One Lakh New Indian Language Visitors.’ The client extended the partnership with Reverie owing to the support and expertise extended, doubling the scope, showcasing their trust in Reverie’s solutions and commitment to customer success.

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Over a Decade of AI R&D Efforts to Bring you the Right Language Tools

Pioneering language solutions for a decade, Reverie Language Technologies Limited delivers cutting-edge tools, ensuring precise communication and accessibility across diverse linguistic landscapes.

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Reverie Language Technologies Limited, a leader in Indian language localisation and user engagement technology solutions for over a decade, is working towards a vision to create Language Equality on the Internet.

Reverie’s language practice is dedicated to helping clients future-proof their rapidly expanding content by combining cutting-edge technologies like Artificial Intelligence and Neural Machine Translation (NMT) with best-practice approaches for optimizing content and business processes.

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