Clients we’ve worked with
How did Rupeek with Reverie Create a User-friendly Digital Lending Fintech Platform for their Native Language Customers?
India’s leading digital lending fintech platform, Rupeek, has partnered with Reverie to create customer-centric, transparent, hassle-free online gold loan disbursement solutions in multiple Indian languages for their target audience.
Now, with Reverie’s AI-enabled hybrid localisation solutions, customers have access to Rupeek’s website and banking app in 6 Indian languages. Moreover, their customer communication, such as promotional messages, in-app push notifications, and more, were localised in 6 Indian languages to enhance user engagement, lead generation, and cross-selling.
The value of digital payments in India is estimated to touch $1 trillion by 2026
India is outpacing the world in digital payments; we look forward to a healthy Fintech market in the years to come. With that anticipation in mind, Reverie works at expanding its localisation solutions and their capabilities in all Indian Languages to empower one of India’s most customer-driven industries.
Reverie as a Localisation Partner in the Fintech Industry – Why Us?
Real-Time Translations
In a fast-moving industry marked by rapid innovative traditional financial products, your company’s products and applications must reflect the end-users’ most up-to-date, meaningful content.
At Reverie, we support our customers with real-time translations using tools such as Prabandhak – an AI-powered fintech translation solution. Real-time translations such as these enable fast-moving fintech companies like yours to localise information in all Indian Languages as quickly as it is developed and sent out.
Brand Recognition & Trust
About 70% of Indian digital users find financial services reliable if they can access them in their native language.
We assist you in localising your entire digital ecosystem with our video, voice, website, mobile app, and document localisation tools. Utilising tools such as Shrota, will only increase your brand’s recognition, acceptance, and cross-channel engagement rates from customers all over India.
Language-First
Language barriers lead to miscommunication errors that break client-firm trust and negatively impact your brand’s position.
Localisation of fintech platforms and their associated functionalities help your regional customers better understand your brand offering and critical products and services. Besides affecting existing customers, Reverie’s tools, such as Anuvadak for digital localisation, ensure new customers feel at home by conversing with them in their local language. This hyper-personalised onboarding experience helps your customers connect to your brand instantly.
Brand Loyalty
Native language customers find it difficult to understand complex financial terms. Bridge the gap by providing multilingual customer support to your regional customers.
With Reverie’s leading AI-powered solutions, help your customers understand complex financial terms in a lay-mans language that is localised; free from industry jargon. Reverie’s tools that support speech-to-text, and multilingual chatbots with Swalekh‘s Indic typing, along with multilingual website translation using Anuvadhak, make your customers’ everyday lives easier. Tools such as these enhance customer satisfaction, which eventually translates to brand loyalty.
User-Experience
Beyond the platform, your customers need a localised experience – SMS alerts, push notifications, in-app notifications, and more can help keep your customer engaged with your brand, also enhancing a business-customer connect.
Reverie’s AI-enabled language localisation solutions assist you in increasing user interaction across your digital ecosystem by making the online experience equally inclusive & engaging by providing content in local languages.
A Need, Not A Norm
Personalisation, tailor-made products, and user-friendly fintech content are no longer the means of gaining a competitive edge. Localisation is the new key to getting customers to connect with you emotionally by sharing information in a language that reaches their hearts and not just goes to their heads.
Reverie allows you to connect with your Indian customers in Indian languages, helping you stretch your legs across borders and acquire customers from all over the country.
