Reverie Enables Multilingual Text & Voice Integration for Jio Set-top Box
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About Client
Reliance Jio’s hybrid Set-top Box integrated with Bioscope, aimed to penetrate Indian markets with multilingual capabilities, enhancing user experience.
Challenge
Language barriers hindered Jio Set-top Box sales and user engagement, limiting market expansion in India.
Related products
Automated Speech
Recognition (STT)
Supported 11 official Indic languages for voice commands.
AI-powered NLU
Comprehended synonymous, conceptual, and contextual relationships in multiple languages.
Solution
Reverie integrated text and voice technologies in 11 Indian languages (2021), breaking language barriers and facilitating seamless customer experiences. Automated Speech Recognition (STT), Text-to-Speech (TTS), AI-powered NLU, and Swalekh (Virtual Keyboard) enabled Indian language usage, enhancing user interaction. Quantifiable benefits included a 595% increase in STT usage, a 23% growth in NLU, and a 263% rise in TTS usage.
Outcome
Months
Indian Languages Supported
CSAT
The CSAT score of 4.7/5 and substantial usage growth in STT, NLU, and TTS over 18 months showcase Reverie’s impact. The integration of multilingual technologies led to a significant surge in usage, fostering a seamless user experience and laying the groundwork for Jio’s widespread market reach.
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Over a Decade of AI R&D Efforts to Bring you the Right Language Tools
Pioneering language solutions for a decade, Reverie Language Technologies Limited delivers cutting-edge tools, ensuring precise communication and accessibility across diverse linguistic landscapes.
Content & Data
Localisation
Customize text and data to fit diverse languages, cultures, regions for web, apps, customer communication, and citizen data.
Chat & Voice
Bot
Automated assistants in Indian languages for spoken interactions, providing efficient solutions and information.
Voice
Solutions
Modify visual content. Add subtitles, captions or even dub the speech output, to suit different linguistic or cultural audiences.
