Reverie Enables Multilingual Text & Voice Integration for Jio Set-top Box

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About Client

Reliance Jio’s hybrid Set-top Box integrated with Bioscope, aimed to penetrate Indian markets with multilingual capabilities, enhancing user experience.

Challenge

Language barriers hindered Jio Set-top Box sales and user engagement, limiting market expansion in India.

Related products
JIO Customer story

Solution

Reverie integrated text and voice technologies in 11 Indian languages (2021), breaking language barriers and facilitating seamless customer experiences. Automated Speech Recognition (STT), Text-to-Speech (TTS), AI-powered NLU, and Swalekh (Virtual Keyboard) enabled Indian language usage, enhancing user interaction. Quantifiable benefits included a 595% increase in STT usage, a 23% growth in NLU, and a 263% rise in TTS usage.

Outcome

18

Months

11

Indian Languages Supported

4.7

CSAT

The CSAT score of 4.7/5 and substantial usage growth in STT, NLU, and TTS over 18 months showcase Reverie’s impact. The integration of multilingual technologies led to a significant surge in usage, fostering a seamless user experience and laying the groundwork for Jio’s widespread market reach.

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Over a Decade of AI R&D Efforts to Bring you the Right Language Tools

Pioneering language solutions for a decade, Reverie Language Technologies Limited delivers cutting-edge tools, ensuring precise communication and accessibility across diverse linguistic landscapes.

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