Clients we’ve worked with
Creating a native shopping experience in a localised way
Regional languages are changing India’s digital landscape, with 88% of Indian Internet consumers responding to digital content in their local language.
How do you ensure a positive brand experience in the race for reach?
Many leading D2C brands like yours have expanded their presence in the daily lives of Indian consumers by creating a hyper localised consumer experience. They have seen a 20% increase in basket sizes, almost 2x increase in purchase frequency, a 0% translation rate failure, and easy real-time refunds through localised chatbots.
Since the localisation of digitalised assets has turned into one of the norms, we at Reverie can assist you in reimaging and redesigning the local-language user journey, from acquisition to retention. We work with AI-powered comprehensive language localisation solutions for websites, portals, mobile apps, and customer communications that help you speedily transform and grow your D2C business.
Around 44% of Indian language Internet consumers find comprehending English product descriptions and customer reviews challenging
Reverie’s language localisation suite ensures that you get an end-to-end localised digital journey by enabling you to improve customer engagement rates and capitalise on the opportunities that come with localisation.
Reverie as a localisation partner in the D2C Industry – Why Us?
Brand Recognition
We help you localise your digital marketing communications to increase brand recognition and acceptance, bringing premium customers to your web store. More than 88% of Indian Internet users choose to respond to digital advertising in their local language.
We use AI-enabled translation and transliteration solutions – Prabandhak that localise all your digital media campaigns to enable the same.
When you speak your customer’s language, you, in turn, increase customer engagement rates across channels.
Customer Engagement
Get your online store localised instantly with our automated dynamic website localisation platform – Anuvadak which allows you to launch your existing and new websites in any Indian language. Today, 90% of Indian Internet users prefer to visit a website in their local language. With our multilingual localisation platform, your customers can shop free of any language barriers, further perfecting their on-page customer experience.
Hands-Free Experience
Give your consumers a more natural end-to-end conversational store experience in their language. Help them search, shop, and order with speech-to-text and vice versa capabilities. About 72% use voice-activated speakers as part of their daily routine. Our voice suite enables your consumers to make way for an easy interaction on voice-first devices. You get an accurate transcription tailored to your use cases, such as product names, industry-specific terminologies, or individual names. What more can they ask for?
Local Language Interaction
Give your customers the freedom to interact with your digital assets in their local language. Our integrated multilingual keyboard -Swalekh with your app makes typing in Indian languages effortless; by assisting its users with predictive typing. Users can input text with greater accuracy and avoid typical errors, including combining common conjunctions when users type in Indic scripts. Reach out and use the opportunity to expand on your brand’s footprint across India to people of all languages and communities.
Customer Service
Improve your customer experience with personalised, in-platform language support. More than 35% of people use chatbots to resolve a complaint or get detailed answers. Provide your customers with tools such as Indic typing and speech-to-text that provide self-service opportunities in their local language. Satisfied customers breed brand loyalty. At Reverie, we help you create a delightful customer experience by offering end-to-end localisation support.
Customer Communication
Beyond the platform, your consumer needs to have an all-inclusive localised customer communication experience via SMS, email, push notifications, and more. It’s proven that 75% of online shoppers are more likely to purchase from the same brand again if the after-sales care is in their language. Hence localised cross-channel communication is a legit way to entice your online consumers to engage. Besides that, with Reverie’s AI-enabled video localisation solution – Shrota, you stand a good chance of increasing user interaction across digital platforms, giving your brand the power to stay connected with your consumers.
